Privacy Policy

Privacy Policy for TekStart Group

Effective Date: May 27, 2026

Last Updated: May 27, 2026

 

Welcome to TekStart (“TekStart,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.

 

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

  1. Information We Collect

We may collect the following categories of information:

Information You Voluntarily Provide

When you interact with our website, contact us, subscribe to communications, complete forms, or request information, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, certain technical and usage information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • Usage and interaction data

This information may be collected using cookies and similar technologies.

 

  1. How We Use Information

We may use collected information to:

 

  • Provide and improve our services
  • Respond to inquiries and requests
  • Communicate with you regarding services or updates
  • Analyze website usage and performance
  • Maintain website security and integrity
  • Comply with legal obligations
  • Conduct internal business operations and analytics

 

  1. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly if cookies are disabled.

 

  1. Information Sharing and Disclosure

TekStart does not sell personal information or contact information to third parties.

We may share information in limited circumstances, including:

  • With service providers that support our business operations (such as website hosting, analytics, or communications providers)
  • When required by law, regulation, legal process, or governmental request
  • To protect the rights, security, or property of TekStart, our users, or others
  • In connection with a merger, acquisition, restructuring, or sale of assets

 

Any third-party service providers are expected to maintain appropriate confidentiality and security protections.

 

  1. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

  1. Third-Party Links

Our website may contain links to third-party websites or services. TekStart is not responsible for the privacy practices or content of third-party sites.

We encourage users to review the privacy policies of any external websites they visit.

 

  1. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

  1. Your Privacy Rights

Depending on your jurisdiction or applicable law, you may have rights related to your personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to or restrict certain processing activities
  • Opt out of marketing communications

 

To exercise any applicable rights, please contact us using the information below.

  1. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

 

  1. California Privacy Notice

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and related laws.

 

TekStart does not sell personal information as defined under applicable California law.

California residents may request information regarding the categories of personal information collected and request deletion of certain personal information, subject to applicable exceptions.

 

  1. WooCommerce / eCommerce

 

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
  • Tax calculation: Personal data may be shared with external services to calculate the correct tax rates

 

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

 

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

 

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

 

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

 

We will also store comments or reviews, if you choose to leave them.

 

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased, and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

 

What we share with others

We share information with third parties who help us provide our orders and store services to you, such as the partners we work with as listed on our website.

 

Payments

We accept payments through PayPal, Visa, and other payment services. When processing payments, some of your data will be passed by these partners, including information required to process or support the payment, such as the purchase total and billing information.

 

  1. LiteSpeed Cache

 

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC. cloud services to process & cache your data temporarily.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

 

  1. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

 

 

TekStart
Website: tekstart.com
Email: info@tekstart.com
Address: 4145 N. Service Rd. Suite 200, Burlington, ON L7L 6A3